Q: General Questions
Q: eoe Online Product Shopping Services
Q: eoe Online e-Print Services
Q: eoe Online Album Services
Q: Signing Up and Logging In
Q: Managing Your Account
Q: Contact for eoe Online
Q: Payment and delivery
Q: eoe Online Trading Corner
Q: eoe Online Photo Gallery
Q: eoe Online Photo Competition
Q: eoe Online Photo Dedication
Q: eoe Online Members



General

What is the Trading Corner for?
The Trading Corner is a value-added service we have developed for our members to sell and search for second-hand photographic products. The Trading Corner mainly works like a classified directory.

Seller

I have a second hand product that I wish to sell, how do I post it to the Trading Corner?
First of all, you will need to be a member of eoe Online. After you have registered, log in to your account and you will find a section called ‘Trading Corner’. You will be able to add and manage your product postings under the section.

Is there a fee required to post my product to the Trading Corner?
No. This is a FREE service!

Am I able to edit the product information after I have posted it to the Trading Corner?
Yes, all you need to do is click on the link of the product that you wish to update at the ‘View Trading Item’ page to view and update the information of the product.

If the product that I have posted have been sold, what do I do?
Click on the ‘View Trading Item’ link under ‘Trading Corner’, locate the product that you have sold and click on the ‘Delete’ button to delete the posting.

Is there an expiry date for my posting at the Trading Corner?
Yes, to ensure the information in the Trading Corner is most up-to-date, your posting will expire 30 days after your first post. However, if you wish to extend your product posting after it has expired, you can easily renew your product posting.

How do I renew my product posting?
In the ‘View Trading Item’ page, locate the product posting that has expired in the ‘Expired Items’ section. Click on the product and you will find the information you have entered. Click on the ‘Renew’ button to extend your product posting for another 30 days.

Do you collect payments on my behalf?
No. The Trading Corner is only a classified directory we have developed to connect interested sellers and buyers. If there is an interest buyer, your contact details will be provided for the buyer to contact you directly for further proceedings.

Buyer

How do I view the products posted in the Trading Corner?
Click on the ‘Trading Corner’ tab at the top of our Home Page to view the product listing. You can click on the product category at the left hand panel to search for the particular product you are after.

If I have found the product that I wish to buy at the Trading Corner, what should I do?
You will need to contact the seller of the product directly to convey your interest. The Trading Corner is only a classified directory to connect interested sellers and buyers. The contact details of the seller will only be visible to members of eoe Online. Please sign up as a member if you are interested to use our Trading Corner service.

If you did not find the answer to your question, please email your feedbacks or queries to our customer service team at support@eoe.com.my. We will attend to you within 24 hours. Your feedbacks and queries are important to us.